Masterclass
How to Increase Profit through Customer Experience
Understand and use Customer Experience to increase profits up to 70% and boost your rewards and earnings.
What You’ll Learn
Understanding CX Fundamentals
- What is CX, and why does it matter?
- The hidden cost of poor CX
Turning CX into Profit
- Proven strategies to improve customer retention
- Boosting sales through personalised experiences
Real-World Success Stories
- How leading brands like Airtel and Myntra have mastered CX
- Actionable insights to apply these strategies to your business
Why CX is the Key to Increased
Profit?
Did you know that businesses with exceptional CX outperform their competitors by 80%? In today’s customer-driven world, a strong CX strategy isn’t optional—it’s essential. Join this exclusive Masterclass on "How to Increase Profit through Customer Experience to learn how you can :
- Attract loyal customers
- Optimise business touchpoints
- Drive revenue growth with actionable CX insights
February 02, 2025
12:00 PM IST
Online
₹499  ₹99 for limited seats!
Meet Your Host: Alok Kumar
With over 40 years of experience in customer management, Alok Kumar has helped numerous businesses align CX with profitability. His dynamic teaching approach ensures you’ll walk away with practical knowledge and strategies to implement immediately.
Senior Leader and Business Consultant to
Who Should Attend?
This Masterclass is perfect for :
- Business Owners
- Marketing Professionals
- Customer Success Managers
- Anyone passionate about scaling profits
Whether you’re a startup or a large organisation, this session will revolutionise how you think about CX.
Why CX is the Key to Increased Profit ?
Actionable Takeaways
Walk away with strategies you can apply to your business right away.
Expert Guidance
Learn from one of India’s leading CX consultants.
Business Growth
Discover how to align CX with profit for long-term success.
FAQs
When is the workshop ?
The workshop is on 2nd February, 12:00 pm IST (Sunday)
How long is the session ?
The session will last for approximately 1.5 hours, including a Q&A.
Is prior CX knowledge required ?
Not at all! This Masterclass is designed for beginners and experts alike.
Will it be live ?
Yes, the Masterclass will be live .
Will it be recorded ?
No.
Limited Seats Available—Register Now!
Hurry! Registration worth 99 for the first 10 participants.
Don’t miss your chance to transform your business with Customer Experience!