TESTIMONIALS
Testimonials
What Clients Are Saying
His approachability and willingness to understand our unique needs made the integration process seamless. Alok's insights and recommendations were not only insightful but also tailored precisely to our requirements, enhancing our overall workflow efficiency.
His commitment to delivering results within the stipulated timelines and his proactive problem-solving skills truly set him apart. Alok's professionalism, coupled with his affable nature, made collaborating with him an absolute delight.
I highly recommend Alok Kumar for any organization seeking a skilled CRM Advisor. His proficiency, coupled with a remarkable dedication to client success, has made a substantial impact on our operations. It's been a pleasure working with him, and I'm confident in his ability to bring significant value to any project or team he works with."
Sumit Bhatia
ATS CIO
Sandip Das
Board Director, Former CEO,Strategic Thinker, Advisor, Mentor, Brand Fanatic, Public Speaker
Rajiv Khosla
CEO and Co-Founder at Bignify.com | Creating a futuristic model for Enterprise
I find him very good in handling teams and people in general. He is customer oriented and also process oriented. These two qualities coupled with people managent skills make him a very productive senior leader."
Nalin Mehta
Coach for SMEs, Build a High Performing Team, Improve Inventory and Cash Management, Grow your Market Operations
Muneer M
Founder-Medici Institute | MD-Rezonent India | CEO-CustomerLab | Global expert columnist | Startup Mentor | Social Entrepreneur | #Mission-focused governments | #StrategyExecution | #Disruptive-innovation
Rajiv Khosla
CEO and Co-Founder at Bignify.com | Creating a futuristic model for Enterprise October 18, 2020, Rajiv worked with ALOK on the same team
Manoj Kohli
“'Nurturing youth for future leadership' - International Growth Advisor and Business Transformation Coach - October 18, 2020, Manoj managed ALOK directlyOctober 18, 2020, Manoj managed ALOK directly
Preeti Singh
Director on MNC Boards / ESG & Ops Excellence / Teach & Train
Srinivason KU
Business Strategy - Succession & Sustainable
Rajesh Sharma
State CSD Head at Reliance Jio
Renu Elizabeth Jamwal
Head - Experience Delivery, Call Centers at Aircel
Awards & Achievements
01.
Customer Experience Innovator of the Year
by Twitter & OneDirect
02.
Telecom Leadership award – Customer Service
by Voice & Data
03.
Customer Experience Transformation award
by Kamikaze Customer Fest
04.
ET Telecom award for Mobile Customer Service
05.
ET Telecom award for Mobile Customer Service
06.
Telecom Leadership award – Customer Service
by Voice & Data
07.
Aegis Graham Bell Award for Service Innovations
08.
Escotel Mobile Communication rated best in Customer Service in Year in the industry
by Voice & Data
Topics I Can Help You With
Quest Award for CX Innovator of the Year
Quest Customer Innovator of the Year 2016